First time logging in?
Is it the first time you are logging in with your account in Motivati systems?
- Your username is your e-mail adress.
To receive a password:
- Go to feedback.motivati.no
- Fill in your e-mail and proceed
- You will automatically receive a temporary password
- After you have logged in you will be asked to set a new password (if for some reason that does not happen, you can change your password by clicking the turnwheel to the lower left)
Tip! Copy the password from the e-mail you receive from post@motivati.no, and paste it when you sign in.
Have you tried using the "Forgot password" option, but received a message stating that your email is not associated with an account in the Motivati system?
It is possible that your account may have been registered with an incorrect email address. To resolve this issue, the administrator for your company, who is usually the top leader or the person responsible for HR, can log in and verify which email address is associated with your account. If necessary, they can also make changes to ensure the correct email is registered.
Having trouble logging in?
- After three unsuccessful attempts, a CAPTCHA will appear with a simple calculation that you need to answer correctly to proceed with the login.
- If you fail to login after nine attempts, your account will be locked. You can try resetting your password by clicking on "Forgot password" and following the steps provided.
- Still facing issues? Feel free to contact our support team at support@motivati.no for further assistance.
Clicked «Forgot password», but have not received the e-mail with the new password?
Is your e-mail a Hotmail-account?
It is most likely the e-mail sent from Motivati has been stopped by the firewall protecting your Hotmail-account. To solve this, follow these steps:
- Log in to Hotmail and click the «Options» drop-down from your Inbox screen.
- Click «Junk Mail protection», click «Safe List»
- Type in post@motivati.no and click «add» and «OK».
- Add the e-mail to your «contact list». This is an extra way to make sure you receive e-mail from a certain person or a domain. To do this in Hotmail, click «Contacts», click «New», assign a name and type in the e-mail adress in the box called «Online Adresses».
Do you still have issues? Please, contact us by chat, e-mail: support@motivati.no or phone: 55 55 89 99